Warranty & Return Policy

Warranty / Guarantee Statement
The manufacturer of our products, Energetic Solutions, LLC, warrants and guarantees that these products are, during normal use, free from defects in material and workmanship.  If this product does not function as warranted during the 30 day gaurantee period contact the manufacturer for repair or replacement. You may return one package purchased by your household within thirty (30) days for any reason and receive a refund of your purchase price (minus any taxes and/or shipping).  The Manufacturer's refund policy of one package of product per household and the return instructions can be found at the top of the guarantee page of their website.  To receive a refund, send the package or UPC code from the package, the original receipt and all the tags that came in the package to the manufacturer at:

Energetic Solutions, LLC
3005 S Lamar Blvd
STE D-109 #158
Austin, TX 78704

Customers will receive their refund within 4-6 weeks of receipt.

Return Policy
All sales are final.  If GenuineShooTAG.com sends the wrong product to the customer, the product will be exchanged at our cost.  Please follow the RETURN PROCEDURE below.

Return Procedure
If a product exchange is required due to the fault of GenuineShooTAG.com, please call us at 512.769.4345 to obtain a Return Authorization Number.  Package the product in original packaging with all the original parts and paperwork and send to:

Healing Touch Ventures, Inc.
13492 Hwy 183 N
STE 120-297
Austin, TX 78750